Smart Mirror terms and conditions apply to all sales made to you via this website., or by Marketing Team, and associated channel partners. By placing an order you are deemed to have accepted these terms and conditions. Please read and familiarize yourself with them. For all other terms and conditions of sale please refer to the Standard Smart Mirror Terms and Conditions of Sale of Name as published here.

Representation of products

We reserve the right to alter, without notice, the range of products, prices of products and terms and conditions of sale before you place an order. Please note product color and shapes may vary. All measurements are approximate. We reserve the right to withdraw any model from sale without notice.

Our contract with you

After placing an order, you will receive an e-mail from us acknowledging that we have received your order. Please note that we will confirm such acceptance to you by sending you an e-mail that confirms that the product(s) has/have been dispatched (the “Shipping Confirmation”). The contract between you and us (the “Contract”) is only formed when we send you the Shipping Confirmation.

We will not accept orders for delivery to addresses outside the India.

The Contract will relate only to those products whose dispatch we have confirmed in the Shipping Confirmation. We will not be obliged to supply any other products, which may have been part of your requirements.

Consumer Rights

If you are contracting as a consumer, you may, subject to the terms of our Returns Policy set out below, cancel a Contract at any time within 7 working days, beginning on the day after you received the products. In this case you will receive a full refund of the price paid for the products in accordance with our Refunds Policy set out below.

To cancel a Contract you must inform us in writing. You must also return the products to us immediately, in the same condition in which you received them, and at your own cost and risk. You have a legal obligation to take reasonable care of the products whilst they are in your possession. If you fail to comply with this obligation we may have right of action against you for compensation.

This provision does not affect your statutory rights.

Order Cancellation

You can cancel your order by informing us in writing, before the product has been shipped. Your 100% order amount will be refunded.

In case the item you have ordered has been shipped but has not yet been delivered to you, you look for return policy.

Unfortunately, an order cannot be cancelled once the item has been delivered to you.

In order to cancel an item in your order

Call us at +91-95605 95500 or Write Us Email at with your reference no. And reason for cancellation.

Returns Policy

You may Return Order, within 7 working days of receipt of your order; return any item in unused, original condition for a full refund. In this case, you will receive a full refund of the price paid for the products in accordance with our refunds policy set out below.

Some of the parts are fragile. Whilst every care will be taken to deliver the goods safely, inevitably some breakages may occur. In this event we will replace the damaged goods.

If you wish to return items, you must inform us in writing. You must also return the product(s) to us immediately, in the same condition in which you received them, and at your own cost and risk. You have a legal obligation to take reasonable care of the products while they are in your possession. If you fail to comply with this obligation, we may have a right of action against you for compensation.

The return package, including written details of the reason for return, must be sent to the following address: SMART MIRROR INDIA, B-9/(LGF), Housing Society, South Extension –I, New Delhi – 110 049.

Refund Policy

If you return items within the period mentioned above and in accordance with the terms of our Returns Policy, we will process the refund due to you as soon as possible and, in any case, within 30 days of receiving the returned items. In this case, we will refund the price of the product in full, Excluding the Delivery & Handling Charges. However, you will be responsible for returning the item to us in its original condition and all postal costs or other costs incurred when returning the product(s).

If you return the product because you are claiming that it is defective we will examine the returned product and will notify you of our findings and confirm whether you are entitled to a refund on the grounds that the product was defective.  However, a new product will replace Defective products returned by you.

Some of the parts are fragile. Whilst every care will be taken to deliver the goods safely, inevitably some breakages may occur. In this event we will replace the damaged goods.

Prices and Payment

Prices are valid at the time of order.

Full payment must be made prior to dispatch of the products, by Cheque/NEFT, or RTGS , in favor of “365 Wellcare LLP”. In the event of non-authorization of payment by your Bank you will receive a notification from our Accounts team and your order will not be processed. We cannot accept liability for any losses or costs incurred or sustained by customers who could not transmit, Or might have entered the wrong info while transmitting the funds, Hence it will be borne by the Customer, at there costs. (See our Security Policy below)

All prices are inclusive of GST (where applicable) at the current rate and are correct at the time of entering the information onto the system. We reserve the right to amend prices without notice from time to time.
The total cost of your order is the price of the products inclusive of GST plus delivery charges extra, as per the actual cost.


Delivery will be by Roadways (Delhi/NCR) and incase of outstation orders, then it will by post or courier within 7-10 Business Days From the Order Placed. (Subject to any events that are beyond our reasonable control).

Delivery will be additionally charged only for Outstation orders, and as per actual cost – In this case we will contact you by telephone or e-mail and the additional charge must be paid prior to the dispatch of your order.

We will not be liable for any failure to perform or delay in performance of any of our obligations under a contract with you that is caused by events outside our reasonable control. We will use our reasonable endeavors to notify you if such an event occurs.

Risk and title

The products will be at your risk from the time of delivery to you.

Intellectual property

No permission is given by us in respect of the reproduction or use    for commercial or detrimental purposes of our brand names, product names, designs and other material shown on or connected with our website in which intellectual property rights subsist.

Governing Law

These terms and conditions shall be governed by and construed in accordance with Indian Law and all parties shall submit to the exclusive jurisdiction of the Indian Courts. If you have any queries or complaints please contact us at the following address:

Smart Mirror India;  B-9/(LGF), Housing Society, South Extension – I, New Delhi – 110 049.

Please email:- Call us: +91-95605 95500.

Limitation of liability

We shall not be liable to pay any compensation to you, other than          any refund as provided above. In particular, but without limitation, we shall not be liable to you for loss of profit, damage to goodwill, any indirect or consequential loss or damage arising out of any damage, defect, negligence or other failing on our part unless:

(i) you have expressly made us aware in writing of the nature and extent of the loss or damage which you may suffer in such situation.

(ii) we have expressly confirmed in writing that we accept liability for such matters.

Our liability for losses you suffer as a result of us breaking this agreement or any other duty owed to you (if any) is strictly limited to the purchase price of the product.

Nothing in these terms shall limit any rights you may have as a customer, which are not capable of being lawfully excluded, or limited, nor shall it exclude or restrict our liability to you for any   death or personal injury resulting from our negligence.

Security Policy

We take your online security very seriously. We will comply with the requirements of the Smart Mirror India to ensure that your personal information is processed fairly and lawfully and we will take appropriate precautions to keep your personal data secure.

Privacy Statement:

Your privacy is very important to us.  We do not share your information with anyone. Your personal information (including name, billing address, phone number, email address, and Banking information) is used only as necessary to process your order. We protect your financial information, your financial information is not shared with any of our Channels partners, nor there any associates.  We will only contact you if there is a question or problem processing your order.  If you have subscribed to our notification service, special offers or promotions may be sent by email or postal mail by Smart Mirror India. You may opt out at any time by following the instructions in the communication you receive.

General Indemnity

You agree fully to indemnify, defend and hold us, and our officers, directors, employees, agents and suppliers, harmless immediately on demand, from and against all claims, liability, damages, losses, costs and expenses, including reasonable legal fees, arising out of any breach of the terms and conditions by you or any other liabilities arising out of your use of this website, or the use by any other person accessing the website /mail, using man filed information and/or personal information.

Our rights:-

We reserve the right to:

modify or withdraw, temporarily or permanently, this website (or part thereof) with or without notice to you and you confirm that we shall not be liable to you or any third party for any modification to the website; and/or change the terms and conditions from time to time, and your continued use of the website (or any part thereof) following such change shall be deemed to be your acceptance of such change. It is your responsibility to check regularly to determine whether the terms and conditions have been changed. If you do not agree to any change to the terms and conditions then you must immediately stop using the website.


We will take all reasonable care, in so far as it is in our power to do so, to keep the details of your order secure, but in the absence of negligence on our part or our non-compliance with the Data Protection Act in India, we cannot be held liable for any loss you may suffer if a third party procures unauthorized access to any data you provide when accessing or ordering.

Refusal of transaction

we reserve the right to withdraw products from this website at any time and/or remove or edit any materials or content of this website. We may refuse to process a transaction for any reason or refuse service to anyone at any time at our sole discretion. We will not be liable to you or any third party by reason of our withdrawing product from this website whether or not that product has been sold; removing or editing any materials or content on the website; refusing to process a transaction or unwinding or suspending any transaction after processing has begun.


We have sole copyright on our products, samples and graphic representations supplied or made available by us. The purchaser is expressly forbidden from making copies of these or allowing copies to be made.

Provider Identification

SMART MIRROR INDIA Regd.Off : A-1/292, Safderjung Enclave, New Delhi – 110 029.
Corp.Off : B-9/(LGF), Housing Society, South Extension – I, New Delhi – 110 049.


If you do not understand any of the foregoing Terms and Conditions or if you have any questions or comments, we invite  you to contact us at

Disclaimer of Warranty